FOODTONE Food Delivery Application Terms and Conditions
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the FOODTONE application (“App”) and its related services. By accessing or using the App, you agree to these Terms. If you do not agree, do not use the App.
2. Changes to Terms
FOODTONE reserves the right to modify or change these Terms at any time. Any changes will be posted on this page, and will become effective immediately upon publication. It is your responsibility to review these Terms periodically for any changes.
3. Account Registration
To use the services, you must create an account by providing accurate and complete personal information. You agree to update your information as necessary to maintain its accuracy.
4. Responsibility for Account Security
You are responsible for maintaining the confidentiality of your account and password. If you believe there is unauthorized access to your account, notify us immediately. FOODTONE is not responsible for any unauthorized access to your account.
5. Use of the App
You may only use the App for lawful purposes. You agree to comply with all applicable laws and not to misuse the App in any way.
6. Service Limitations
FOODTONE is a platform that connects users with third-party restaurants and delivery providers. We are not responsible for the food quality, delivery service, or any issues that may arise during the service
7. Delivery Services
Delivery is provided by third-party services. FOODTONE is not responsible for delays, damages, or issues caused by third-party delivery providers.
8. Payment and Pricing
Payment for services is processed through third-party payment gateways. You are responsible for ensuring that you have sufficient funds for the transaction. FOODTONE is not liable for any issues with third-party payment services.
9. Order Cancellations
Orders may be canceled only before confirmation by the restaurant or delivery service. Once the order is confirmed, cancellations are not allowed.
10. Refunds
Refunds, if applicable, will be processed based on the restaurant’s or delivery provider’s policies. FOODTONE is not responsible for processing refunds on behalf of third-party services.
11. Technical Issues
FOODTONE is not responsible for any technical issues, errors, or downtime that may occur with the App or your device. We will make efforts to maintain service, but cannot guarantee uninterrupted availability.
12. Security Risks
FOODTONE cannot guarantee the complete security of your personal information during transmission over the internet. While we use encryption, you acknowledge that security breaches can occur.
13. User Conduct
You agree not to misuse the App, including but not limited to engaging in fraud, harassment, or using the App for illegal activities. Any breach of these Terms may result in account suspension.
14. Third-Party Content
FOODTONE does not control or endorse third-party content, including restaurant listings and promotions. You use third-party content at your own risk.
15. Limitation of Liability
FOODTONE is not liable for any direct, indirect, incidental, or consequential damages that may arise from using the App, including issues with transactions, delivery, food quality, or service interruptions.
16. Indemnification
You agree to indemnify and hold FOODTONE harmless from any claims, damages, losses, or liabilities arising from your use of the App, including any third-party claims.
17. No Warranty
FOODTONE makes no representations or warranties regarding the accuracy, reliability, or availability of the App and services. The App is provided “as is” and “as available.”
18. Force Majeure
FOODTONE is not responsible for any delays, failures, or damages resulting from causes beyond its reasonable control, including but not limited to natural disasters, strikes, or internet disruptions.
19. App Availability
The App may be unavailable from time to time due to maintenance, technical issues, or other reasons. We do not guarantee continuous or error-free service.
20. External Links
The App may contain links to external websites. FOODTONE is not responsible for the content or policies of these external sites and does not endorse their services.
21. Personal Data
Your personal information is processed in accordance with our Privacy Policy. By using the App, you consent to the collection and processing of your personal data as outlined in the Privacy Policy.
22. Confidentiality
FOODTONE will make efforts to protect your personal data. However, we are not responsible for any security breaches beyond our control.
23. Service Interruptions
We cannot guarantee that the App will always be available or function without errors. If service interruptions occur, FOODTONE is not responsible for any inconvenience caused.
24. Payment Gateway Issues
FOODTONE relies on third-party payment processors. Any issues related to payment processing, including delays or errors, are the responsibility of the payment provider.
25. Third-Party Delivery Providers
FOODTONE is not responsible for the actions, delays, or delivery errors made by third-party delivery providers. Any complaints should be directed to the relevant service provider.
26. User-Generated Content
You are solely responsible for any content you submit through the App. FOODTONE is not responsible for the accuracy or legality of user-generated content.
27. No Guarantee of Product Availability
FOODTONE cannot guarantee that the items you order will always be available. Availability depends on the restaurant’s stock and third-party service providers.
28. Geographical Restrictions
FOODTONE services may not be available in all locations. Availability depends on your geographical area and the participating service providers.
29. Accuracy of Information
FOODTONE strives to ensure the accuracy of the information displayed in the App. However, we are not responsible for any inaccuracies or errors in restaurant menus, prices, or offers.
30. User Feedback
FOODTONE may ask for feedback regarding your experience. We are not responsible for any third-party actions that may occur as a result of feedback provided.
31. Content Ownership
All content on the App, including logos, text, and design, is owned by FOODTONE or licensed to us. You may not reproduce or distribute any of this content without permission.
32. App Updates
FOODTONE may periodically update the App to improve its functionality. You agree to install updates to maintain compatibility with the service.
33. Dispute Resolution
Any disputes arising from these Terms will be resolved in accordance with applicable laws and through arbitration or mediation, as specified by FOODTONE.
34. Termination of Service
FOODTONE may suspend or terminate your access to the App if you violate these Terms. Termination is at the sole discretion of FOODTONE.
35. User Representation
By using the App, you represent that you are of legal age and have the authority to enter into these Terms.
36. No Endorsement
FOODTONE does not endorse any restaurant or third-party service provider. You are responsible for making your own assessments of their services.
37. Restrictions on Use
You agree not to reverse engineer, decompile, or disassemble the App. Unauthorized use of the App is prohibited.
38. Advertising and Promotions
FOODTONE may feature promotions and advertisements from third parties. We are not responsible for any issues related to these third-party promotions.
39. Intellectual Property Rights
FOODTONE owns all intellectual property related to the App. You are granted a limited license to use the App for personal purposes only.
40. Service Termination
FOODTONE reserves the right to discontinue or modify the services at any time without prior notice.
41. App Performance
FOODTONE does not guarantee that the App will function flawlessly on all devices or operating systems.
42. Tax Responsibilities
You are responsible for any taxes, fees, or other charges that may apply to your purchases through the App, including VAT or sales tax.
43. Liability Disclaimer
FOODTONE disclaims any liability for damages caused by the use of the App, including but not limited to issues with the food quality, delivery, or transaction processing.
44. Governing Law
These Terms are governed by the laws of the jurisdiction where you reside. Any legal action will be taken in the courts of that jurisdiction.
45. No Joint Venture
Nothing in these Terms creates a joint venture or partnership between you and FOODTONE. You are an independent user of the App.
46. Non-Transferability
You may not assign or transfer any rights or obligations under these Terms without FOODTONE’s prior written consent.
47. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
48. No Liability for Losses
FOODTONE is not responsible for any loss, damage, or inconvenience caused by issues arising from the use of the App or its services.
49. Customer Support
For any issues or inquiries, you can contact FOODTONE’s customer support. We will make efforts to address your concerns, but are not liable for any outcomes.
50. Acceptance of Terms
By using the App, you confirm that you have read, understood, and agreed to these Terms and Conditions.